nessauto
@nessauto
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Joined Dec 2006 •
Not recently active
Forum Replies Created
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We only pay flatrate. If they want a guarantee that should tell you something about the confidence they have in themselves.
If it’s a part failure I personally don’t believe that’s the techs fault. We pay them at the normal customer pay rate for part failures. If your using poor quality parts you may want to start using a better quality.
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Do you have repeat customers. If you customers are still comingback the service manager is doing his job…If you have a lack of new customers that’s not the service managers job.