[Ross Schofield]

Marathon Automotive’s response to Coronavirus (COVID-19)

We emailed, posted on Facebook and posted on our web homepage.

Feel free to use, copy, share and amend as need for your shop.

 

Dear Friends,
Amid the increasing public health concerns with regards to the Coronavirus (COVID-19)
I want you to know that the SAFETY OF OUR CUSTOMERS, COLLEAGUES, AND OUR TEAM is of paramount importance.
Marathon Automotive acting on this by:
– Limiting our hours to M-F 8-5
– Discontinuing our customer shuttle
– Closing our customer waiting area/office
– Using a No-Contact Dropbox for keys
– All Communication will take place Over Phone, Text & Email
– Accepting Payment over the phone
– Disinfecting customer keys on drop off and before pickup
– Wearing gloves when servicing customer vehicles
– Disinfecting car contact surfaces after service

– We are asking our customers to disinfect their vehicle prior to service

We will provide disinfecting wipes and ask that customers wipe down:
1. Keys and key fob
2. Inside and outside driver’s door handles
3. Steering wheel
4. Shifter
5. Other contact points like arm rest and center consul

Let’s stay safe together — but apart!

Have questions? Need to schedule a Service Appointment? Call us 231-929-4777
Need someone to talk too, ask a favor, we’re here, give us a call at the shop and we’d be more than happy to help.
We believe in the goodness of people, and in times of national challenge, Americans always pull together to help others.
Stay safe, wash your hands, love your neighbor – we’ll get through this together! ????
Sincerely,
Ross Schofield and Robert Michels and the Marathon Automotive Service Team