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  • Douglas Deneen

    Member
    January 21, 2020 at 12:28 pm in reply to: Understanding Customer Loyalty Growth Webinar Series

    Register Here: https://zoom.us/webinar/register/WN_dvclrml6SlyjwNZrKdIHyA

    Customer loyalty begins with customer satisfaction, and only then can a shop develop customer loyalty over a period of time- which results in long term profitability.

    Developing loyal customers in today’s highly-competitive world is critical. It’s been proven that retaining existing customers is more cost effective than acquiring new ones- in some cases, up to five times more. That’s because existing clients usually represent your biggest revenue growth opportunity.

    Join Coach Jack Chapman, recent host of ShopPros™ AdvisorPro16 series, and start off 2020 with a bang at the Understanding Customer Loyalty Growth Webinar Series.

    In this interactive webinar, Jack will address:

    • the importance of a strong customer retention strategy

    • how to identify, target, and acquire future loyal customers

    • how to guide customer behavior

    • the steps to customer loyalty

    • so much more!

    Webinars will be repeated each month in case you can’t make a date:

    Acquisition: January 14th OR 28th

    Development: February 11th OR 25th

    Commitment: March 10th OR 24th

    Retention: April 14th OR 28th

    Time: 8:00am PST | 10:00am CST | 11:00am EST | 12:00pm AST

    Register today to reserve your seat!

    Automotive Loyalty

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    Understanding Customer Loyalty Growth Webinar Series

  • Douglas Deneen

    Member
    February 23, 2015 at 3:48 pm in reply to: Scan Tools and Software – Links, Ratings and Reviews

    We use AutoLogic for BMW and Mercedes. Very pleased with the support

  • Douglas Deneen

    Member
    May 16, 2011 at 10:32 pm in reply to: r134a cost

    Paid $186.00 at Sam’s Club aproximately 3 weeks ago.