Home » BRIAN WARFIELD

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  • BRIAN WARFIELD

    Member
    December 13, 2010 at 11:03 pm in reply to: Mitchll and E autoclub

    Chip,

    Mitchell 1 offered EAC’s ServiceIntelligence report for about 3 years, but ended that sales relationship in May of 2010. We currently do not have a formal relationship with EAC. Mitchell 1 sells our own CRM product that has been on the market for about five years.

    Brian

  • BRIAN WARFIELD

    Member
    December 7, 2010 at 5:21 pm in reply to: Mitchll and E autoclub

    I believe EAC’s contract opt-out is 30 days. Sounds like you still may be within that timeframe.

  • BRIAN WARFIELD

    Member
    December 2, 2010 at 9:26 pm in reply to: Mitchll and E autoclub

    Just for clarification… As of May 2010, Mitchell 1 no longer sells an eAutoClub marketing solution.

    Mitchell 1 has had their own marketing solution for the last 5 years that features: Thank-You emails after each visit; consumer service history site; automatic service reminder emails and postcards based OE scheduled services.

    Best Regards,

    Brian Warfield

    Product Manager

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