Guest Posts
PODCAST: Everything you do Reflects your Brand [RR 541]
My guests: Jennifer Filzen and Rene Arreola Rene is a graphic designer and a comic book artist who is responsible for the media while Jennifer has uncanny writing skills that launched her to writing SEO content for website, social media, marketing posts, and blogs. That’s a perfect one-two punch! Looks like a match made in…
3 Most Asked Questions from Service Advisors – VIDEO Episode 052820 – Jeff Cowan
PODCAST: Training 2020 and Beyond – Future Techniques and Strategies [THA 173]
Episode Link Here A special thanks to Rich Falco, Jim Cokonis, and Matt Fanslow for their contribution to the aftermarket. Listening APP
PODCAST: Building Success with Better Systems and Customer Experience [RR 539]
I am with Jeremy O’Neal and Chris Collins During Vision 2020, Jeremy O’Neal and Chris Collins dissected the successful mindset for us to study with an accent on serving the customer. Episode Link Here is something you already know and Jeremy and Chris reminded you that you can’t put good people into a bad system.…
Increasing Your Shop's Productivity Tip – VIDEO 2 Minutes
How Quickly Will My Tech Position Get Filled – Recruiting Tip – VIDEO 2 Minutes
Diagnostic Procedure with ICE and GDI | Tech Tip – VIDEO 5 Minutes
PODCAST: Discipline for Multi Shop Operations – Acquisition – Selling [THA 171]
This episode is on multi-shop operations and especially the opportunities that will exist in light of the pandemic. You may be one who is thinking of selling or growing. My MSO team of Dwayne Myers, Dynamic Automotive, Frederick, MD (four locations), Doug Grills, AutoStream Car Care Center, multi-shop owner, Baltimore, MD (Six Locations) and Greg…
Advisors – Become an Employee of Value – VIDEO Episode 051120 – Jeff Cowan
PODCAST: The New Normal [THA 170]
This open discussion covered critical topics like being on your A-game to protect our team and customers, this may not change for some time they say. What will miles driven do to our business? The Do Right Rule and legal obligations and the future with a strong board of directors to help support a stronger…