Guest Posts
Every Time I Come In…You’re Telling Me I Need Something
Heard this one before? When a first-time customer comes into a service facility it’s not uncommon for service advisors to “hold back” on some of the recommendations, so the customer doesn’t think they’re trying to generate unnecessary auto repair sales. Their thinking is that they don’t want to scare the customer away by telling them…
Making the Economy a Non-Factor When Selling Service – VIDEO
How to Pay Your SA – Service Advisor VIDEO
When Your Employees’ (maybe yours, too) Personal Finances are in Ruins – VIDEO
Fixing Late for Work – VIDEO
They Post Their Prices on Their Shop Website – VIDEO
Four Steps to Becoming a Master Closer Service Advisor – VIDEO
Five Training Tips That Work
If you want to build a more profitable, successful business, here are five tips that work… 1. If your employees show little or no interest in training, then you may very well have the wrong people working with you. The superstars have a number of things in common, one of which is that they are…