Home › Forums › Parts and Tire related topics › Is it Time to do Away with Parts and Labor? › Reply To: Is it Time to do Away with Parts and Labor?
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If you are worried about customers checking you prices after they leave…finding it cheaper on fleabay, does give them a sour taste in their mouth. You can explain to them that YOU warranty your part AND labor to replace the part if/when it fails within the warranty time period. How much is THEIR time worth, waiting for warrantied parts to get shipped to them…In the meantime, they have to, Uber, Lyft, rent a car, etc… (How much is their time worth) is usually my best selling closer.
You can also inhibit their ability to look up your parts numbers by reversing a few numbers, OR entering the part number backwards…example, 06J-115-403 (oil filter), enter it as 06J-115-304, OR 06J-511-304, they will NEVER find it. Or you can put half of the part number… 06J-115, which would only send them in the general direction