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More than 300 checklists, forms, procedures, and policies for managing your shop. Instead of starting from scratch with something you want to create, start with one of these documents and fine-tune it to your liking – a huge time saver. We add new material regularly.

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Ten Ideas for Working with Extended Warranty Companies

Category
Management
Updated
September 25, 2018

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Extended Warranty Claims – Ollie’s 8 Rules for Success

Category
Management
Updated
August 21, 2018

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Opening the Shop – Checklist 2

Category
Management
Updated
May 4, 2018

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Training Completed Form

Category
Management
Updated
March 28, 2018

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Vehicles Not Picked Up or Not Authorized Procedure

Category
Management
Updated
March 7, 2018

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Extended Warranty Claim Procedure Form

Category
Management
Updated
May 8, 2017

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Employee Training Reimbursement and Compensation

Category
Management
Updated
January 11, 2017

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Symptom Not Occurring Policy

Category
Management
Updated
October 24, 2016

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Cell Phone Policy

Category
Management
Updated
September 20, 2016

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Employee / Help Wanted: Techs – Ad Example

Category
Management
Updated
May 17, 2016

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Loaner / Rental Vehicle Polices

Category
Management
Updated
April 19, 2016

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Vehicle Storage Policy

Category
Management
Updated
December 11, 2015

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Comeback Report Form

Category
Management
Updated
September 29, 2015

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Vehicle Priorities

Category
Management
Updated
July 23, 2015

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Employee / Help Wanted: Techs – Handout

Category
Management
Updated
March 28, 2015

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Employee Hiring / Help Wanted Ad Content – Checklist

Category
Management
Updated
March 8, 2015

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Appointment Request (Except Advisors) – Form version 2

Category
Management
Updated
February 15, 2015

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Employee Applicant Wants – Checklist

Category
Management
Updated
December 14, 2014

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Employee Review – Form version 2

Category
Management
Updated
July 26, 2014

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Inspections / Testing – Policies and Procedures

Category
Management
Updated
May 18, 2014

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Employee Hiring Ideas – List

Category
Management
Updated
December 15, 2013

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Comebacks / Rechecks / Complaints – Policies and Procedures

Category
Management
Updated
August 4, 2013

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Employee Applicant Questions – List

Category
Management
Updated
June 28, 2013

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Appointment Request (Service Advisor) – Form version 2

Category
Management
Updated
June 10, 2013

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Comeback Details – Form

Category
Management
Updated
April 28, 2013

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