For this key number, we want to know the average number of hours that are produced per technician each week.
Last month Acme Auto’s 2 techs 275 produced hours.
The shop is open 5 days per week and was open 21 days last month.
21 ÷ 5 = 4.2 weeks worked.
275 hours ÷ 4.2 weeks = 65.4 hours per week.
65.4 hours ÷ 2 techs = 32.7 hours.
So, our key number is 32.7
When looking at this number for a typical independent shop which is solidly profitable, this number will normally run between 33 and 40 hours.