https://www.youtube.com/watch?v=VP7LGTsMzu0&t=1535s Audio LinkHow many times have you heard “there is a technician shortage problem.” Is there really a technician shortage or is the real problem that there is a shortage of qualified technicians?In this episode, we discuss the entire apprenticeship…
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Audio LinkDo you see good in people when they don't? Do you have a heart for people that struggle? Do you try to pull out qualities from good people? If you answered yes to these questions then you know what…
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Audio LinkEmployee Review ...two dreaded words for both the owner and the employee. But, with my guest Bryan Kelley’s unique approach it might be something everyone looks forward to. Bryan owns Valley Automotive Electric, Covington, WA and is the ASA…
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https://youtu.be/8FM7HsKdRcc
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https://podcasts.captivate.fm/media/6aa0dea9-72e3-43fc-86ad-95ab7e8079f1/rr-624-barry-barrett-eos-part-2.mp3We are on part 2 of our 7 part series on the Entrepreneurial Operating System with Barry Barrett a certified EOS implementer. The EOS system includes simple concepts and practical tools that help entrepreneurs get the most out of their…
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https://youtu.be/TbNVLFs6TKM Audio LinkDid you know you need a license to cut hair but you don’t need a license or certifications to change brakes on a vehicle? And why do industry owners and technicians not value ASE certifications? That is the…
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https://podcasts.captivate.fm/media/88369d01-c6e8-4c38-b1d7-def577810321/rr-623-steve-mancinelli.mp3I caught up with Steve Mancinelli, AMAM, who proudly wears the scars of battle as a 3rd generation shop owner. Family business, networking, and learning how to run a great business are challenges we all face and Steve shares his…
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THE PRIMARY MISSION OF A SERVICE ADVISOR“The primary mission of a Service Advisor is to ensure that every customer is driving a safe and reliable vehicle.”Over the years, we have given them a host of titles–Service Writers, ASM’s, Service Consultants…
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https://youtu.be/mTGBSqlq_Zw
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Whether you like Tom Brady or not, you have to admit he is the Greatest Of All Time. I’m not a football person, but when I hear or read about his accomplishments, I’m amazed.If your shop isn’t the greatest, do…
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