Advisor Retention: Motivating, Goal Setting – VIDEO Episode 031121 – Jeff Cowan
https://youtu.be/9LVXBDhS4xI
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PODCAST: Preventing Zoom Burnout [THA 214] – VIDEO One Hour
https://youtu.be/VyLG-WH04Zw https://podcasts.captivate.fm/media/2967f0e2-c1fb-45b8-ae52-b587ee33f0d2/tha-214-zoom-burn-out.mp3Ever get burnt out in a zoom meeting?The pandemic has caused us, social creatures, to go indoors and away from our friends at conferences and training events. However, Technology stepped in to keep us ‘in the loop’ and engaged.…
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Two Ways to Improve Cash Flow – Bill Haas Management Tip VIDEO 4 Minutes
https://youtu.be/aFP9p0nl6Z0
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PODCAST: The Virtual Service Advisor [RR 621] – AUDIO 30 Minutes
https://podcasts.captivate.fm/media/c0930c05-f25a-4d32-9955-3200f7a54e52/rr-621-robbie-bunch.mp3Amidst the pandemic scare, shops have taken advantage of VoIP, cloud services and new technologies to serve their customers. Some have had to put their service advisor working from home for various reasons. Imagine having support for your counter in…
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Train Service Advisors to be Successful – VIDEO Episode 030421 – Jeff Cowan
https://youtu.be/G6BEn-mPenM
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Service Advisor Role Play #5 [THA 213] – VIDEO 45 Minutes
https://youtu.be/Ct0OwU5gxik https://podcasts.captivate.fm/media/058b08cc-ea7b-4132-b51f-770c4786b5a3/tha-213-service-advisor-roleplay-part-5.mp3Our role play subjects cover closing the expectation gap on the appointment setting call and understanding the importance of building anticipation in making the sale after the results of the DVI. We also covered how to demonstrate the effectiveness…
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How Often Does Your Auto Shop Have Employee Meetings?
The Automotive Management Network currently has a survey asking our members about their employee meetings. We would appreciate it if you could take a few minutes to let us know how you incorporate employee meetings into your shop’s schedule and…
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How to Attract and Hire Service Advisors – VIDEO 30 Minutes
https://youtu.be/1iako87l11o
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What You Need To Know about the Employee Retention Credit
Whew! We’re moving on from the PPP loan blog series to dispensing knowledge about the Employee Retention Credit. Hello IRS!With all of the changes and tax time approaching ~2 months away, I hope you’re ready to go. If you haven’t…
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