Know Your Customer – They Already Know You! – VIDEO Episode 041521 – Jeff Cowan
https://youtu.be/Le2DFRzV1wQ
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Is Repair Business Improving in the Stimulus Economy?
The world has gone through an artificial recession cycle since the beginning of the COVID-19 pandemic. Auto repair shops have not all experienced the same levels of lockdown or interference with business. In some areas there were early lockdowns. Other…
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ASE Education Foundation [RR 630] – AUDIO 35 Minutes
Audio LinkMany of us support education at the high school and college-level giving of our time, guidance, and advice to advisory boards. If you are not I highly recommend getting involved. There are not enough independent voices on advisory boards.…
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Scan Tools Part 1 Matt Fanslow, Keith Perkins, Bill Nalu [RR 629] – AUDIO 45 Min
Audio LinkScan tools...who should be the one investing in scan tools? The owner? The technician? How often are you turning away jobs because you don’t have the right tool? Does a journeyman plumber need to buy their own tools to…
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Change is the Enemy – VIDEO 6 Minutes Episode 040821 – Jeff Cowan
https://youtu.be/kFQjn84NbSw
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Aftermarket Weekly Live Shop Tour [AW047] – VIDEO 30 Minutes
https://youtu.be/xf0_2wLVMAU Guest Host Judi Haglin from Haglin Automotive talking about getting back to basics. The Virtual Shop Tour by Kenny Wedow from Fine Tuned Auto in Broomfield, CO. Kenny recently built a brand new facility. Trivia Challenge: What do Bentley,…
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Women Shop Owners Round Table [CC 087] – VIDEO 45 Minutes
https://www.youtube.com/watch?v=BO-ufHSg9QU&t=988s In honor of March’s Women History Month, I assembled a panel of lady shop owners to discuss the women’s role in the aftermarket. The ladies brought some wide-ranging perspectives and I loved the trajectory of this discussion. No matter…
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How to Have a Four Day Work Week with Eric Henley [RR 627] – AUDIO 20 Minutes
Audio LinkAs a shop owner, how does a 4 day a week schedule sound to you? Would you like some extra time with family and friends? Where do you start? In this episode find out how Eric Henley from H-Teck…
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From Hobby to Drift Racing Career with Matthew Haugen [RR 628] – AUDIO 30 Min.
Audio LinkHas your love of cars turned from hobby to career? Was it on the backburner as you pursue other ventures but somehow you always circled back to it? In this episode with 28 year old Matthew Haugen we learn…
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Numbers Goals for Service Advisors – VIDEO 5 Minutes Episode 040221 – Jeff Cowan
https://youtu.be/GAiYk7g0HaA
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