https://youtu.be/Yq29v4cx7n0 If you’re lucky enough to work with family, you know how special it is to have their support and passion. But inserting a family member into a business takes work to maintain a healthy culture. In this episode, you’ll…
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Audio LinkGet an inside look at Andy Bizub’s team culture in his Chicago business, including an emotional story about an accident his top technician suffered and how everyone rallied around him. Andy is passionate about pricing and what it takes…
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https://youtu.be/yNuajNqTJAY Guest host and shop tour with Tom Grady, Redhawk Auto Service, Temecula, CA. Tom discusses his satellite location that is ½ mile away from his first location. Find out how he found it and why he decided to open…
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https://youtu.be/z7Q7J8f1F6o How do you prevent apathy in your business? We know hiring is a crucial component in setting your culture the right way, but culture isn’t a set it and forget it concept. In this episode, learn some important tactics…
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Audio LinkMobile diagnostics is a growing segment of our industry. I sat with Brandon Dills at ASTE. We talked about his mobile diagnostic company, his investment, IT issues, training, ADAS, and even using a 3D printer. Brandon also shares his…
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HALLELUJAH! You have finally decided to get your service team the training they so desperately need! Now the question is, what is the best way to get them that training? Do you appoint someone already on your staff to conduct…
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https://youtu.be/fZZO8Gk6kec Guest host and shop tour with Travis Troy, Honest Wrenches, Des Moines, IA. Travis Troy's word of the year is "execute." Goals are just ideas if you don't have an execution plan with deadlines.
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Audio LinkConsider this episode a blitz round table with Joe Register, Vice-President Emerging Technologies at the AutoCare Association, we are discussing, emerging technology, ADAS, electrification, the Right to Repair Act and more. Vehicles have never been more connected and complicated…
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