https://youtu.be/QqqONsPvwVo It’s time to shift your perspective from “we are the alternative to the dealerships” to “the dealerships are the alternative to us.” Are we making enough buzz about the benefits of independent repair shops? My panel shares their perspective…
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One of the things I’ve seen working with clients is sometimes there’s not an efficient way of returning parts. I’m going to give you an example. A shop orders steering rack, power steering rack, the cost is $260, and the…
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Audio LinkTraining, training, training. We can’t talk enough about the importance of training and how it’s changed due to COVID-19 along with smarter trends on virtual. How has free virtual training impacted the industry? What are the pros and cons…
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Audio LinkWhen was the last time you thought about your business being audited? The proverbial ‘Hi I’m from the government and I’m here to help!’ type of audit. Well, they are very real and we hear of stories and fines…
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https://youtu.be/jf5S0Vhu1iw Guest hosts and shop tour with John Long and Edgar Reyes, Schertz Auto Service, Schertz TX. Are you creating powerful moments with your employees? How has it changed your culture?
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https://youtu.be/YIeXSDy_W4o As an owner, it can be easy to want something to work out so much, you become blind to certain red flags. You also worry about the production of your business if you let someone go. What should you…
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Audio LinkHow do you elevate your business to the next level? It can seem like an uphill battle. Why does improving yourself and your business seem overwhelming to most people? Where do you even start? It all starts with one…
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There are certain things that I have read throughout my life that have stayed with me. Being a self-proclaimed history buff, I find reading about leaders who face great challenges in battle to be invaluable and extremely motivational. George Washington is particularly…
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https://youtu.be/X0XICRjFqu8 Guest host and shop tour with Gilda Dyckman, Cars Automotive & Muffler, Redondo Beach, Ca. Get an inside look at two remodeled buildings and find out why they rebranded their name.
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https://youtu.be/IkCcyCXNRQM Culture is a common buzzword in our world. But did you know every organization has organic culture no matter what? If you’re not consistently developing and working on your culture, it will churn on its own and slip from…
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