Training - Webinars, Podcasts, Videos, Events
PODCAST: Interview Tactics for a Cultural Fit
How many interviews have you done? How many have sparked a great hire? We are here to talk about that. Link to the episode HERE. Welcome Kirk Richardson, South Street Auto Care, Rochester, MI, Jim Hayes, Shop General Manager at Pacific Motor Service in Monterey, CA 2 Shops and Dan Taylor, Coach at Transformers Institute.…
Episode 69 – Service Advisors Hitting Their Goals? – Jeff Cowan
The # 1 Pathway to Higher Profits
The # 1 Pathway to Higher Profits In order to build a successful business, you need to have a really good understanding of your customers, and what they want. In the repair business we know our customers want their vehicle fixed right, they want it done as quickly as possible, and they want the best…
PODCAST: Derek Kaufman on Augmented Reality – A Future Game Changer
Derek Kaufman, a managing partner of Schwarts Advisors digs deep into the world of Augmented Reality. If AR lives up to its promise of faster diagnosis and faster part removal and replacement, the increase in bay turns will be the return on investment shops need to justify this technology. Link to the episode HERE. Derek…
Finding a Faulty Skid Control ECU | Dave Hobbs | Tech Tip – VIDEO 5 Minutes
PODCAST: Trending – Close the Shop and Take My Team to Training
How many excuses can you come up with for not closing your shop and take your team to a weekend training conference? About 10? They are not acceptable to my guests as we serve up exactly why you should close and take your team to training. Link to the episode HERE. I was surprised when…
PODCAST: Vin Waterhouse on Intensive Labor Rates and Financial Benchmarks
Are you aware that you are selling fewer parts? Do you understand that the hours of diagnostic work you do does not reflect the typical parts sales per hour that your financial business model has generated in the past? Link to the episode So what you say. Ouch! The wrong attitude. You are bleeding to…
Episode 71 – Shop Capacity and Frustrated Customers – VIDEO – Jeff Cowan
PODCAST: The Business Side of ADAS – Advanced Driver Assistance Systems
If you’ve ever thought about getting into the ADAS calibration business, this episode will give you information to help in formulating your decision. Link to the episode HERE. With me is David Friend owner of Mobile Tech and Wilmington Hybrids, from Wilmington, NC David has two Locations a ADAS Calibration shop and teaches ADAS calibration…
PODCAST: Technology and Telematics Forum 2019
This episode contains transformational information that you’ll need to know and want to know. The more you know the better decisions you’ll make in steering the strategy of your business. Better yet the knowledge will keep you on your tech edge. Link to the episode HERE. We heard topics ranging from the psychological effect of…