Training - Webinars, Podcasts, Videos, Events
Maximizing Potential in Advisors – VIDEO 20 Minutes Episode 081221 – Jeff Cowan
Slow Service Advisors
The other night I was watching an old detective show. Its highly exciting climax included two young cops and one old Sargent on one side of a door with guns drawn. On the other side of the door there was a really bad guy with a bigger gun drawn, who was refusing to surrender. One of…
Leadership Series Part 4- Growth Environment Continued – AUDIO 45 Minutes
Audio Link This 5 part series breaks down what it means to be a true leader and how to implement a growth environment and culture within your business. It’s no secret visible growth opportunities attract high performers to your business. In this episode Mike simplifies 5 key components: assigning responsibility, identifying the people in your…
Creating a Training Culture – AUDIO 45 Minutes
Audio Link Training in this industry is always a hot topic to discuss. Unfortunately, there are too many shops that don’t realize training employees and business owners must be non-negotiable in order to have a profitable and sustainable business. If you’re listening to this podcast, you’re already taking action to level up. Take a moment…
Unstoppable [RR 661] – AUDIO 31 Minutes
Audio Link How did two musicians turn into two automotive repair owners? What is their secret to both managing the business and staying ahead of the curve in this industry? What family members did they hire and who is lined up to eventually take over the business? All these questions and more are answered in…
Aaron Woods and Shop Tour with Emily Chung [AW 065] – VIDEO 33 Minutes
Guest host, Aaron Woods, Extra Mile Auto Care, Stillwater, OK and the virtual shop tour with Emily Chung at AutoNiche in Markham, ON. Trivia Challenge: The Peanuts Characters Were First Animated in 1960 for What Automotive Brand?’
Kevin Eckler and Shop Tour with Angelo Giglio [AW 064] – VIDEO 34 Minutes
Guest host, Kevin Eckler from Foreign Car Specialists, Poughkeepsie, NY about work environment and the impact on culture and the virtual shop tour with Angelo Giglio from Warren Auto and Tire in Roseville, MI. The Trivia Challenge: Name of Lincoln’s Concept Car that was Modified Into TV’s ‘Batmobile’?’
Dynamic Automotive: 6 Years Later [RR 662] – AUDIO 42 Minutes
Audio Link This episode was recorded live at Dynamic Automotive’s 25th year anniversary with owners Jose Bueso, Lee Foreman and Dwayne Myers. Like so many other businesses, it all started in a garage with some tools. With 5 locations, it has grown in every way possible, including creating a strong leadership team. Listen carefully as…
Service Advisor Must-Have Qualities [THA 234] – AUDIO 42 Minutes
Audio Link The service advisor role for the automotive industry is crucial for your business and customers. Sometimes owners try to fill that seat with a warm body without realizing the qualities and communication skills required for that position. It goes beyond being friendly and in this episode, my panel takes a deep dive from…
Cut Through the Fog on the Future of Electric Vehicles [RR 661] – AUDIO 27 Mins
Audio Link If you’re tired of hearing the buzz about electric vehicles, don’t sneer at it, embrace the information. Knowledge is power… that helps you react. Are you going to face the inevitable change in the industry as an opportunity or will you continue to tune out and let your business fall one piece at…