Training - Webinars, Podcasts, Videos, Events
Scheduling Workflow [THA 248] – VIDEO 54 Minutes
We are living in the “new normal.” For anyone who wants things to go back the way they were pre-pandemic, you’ll be waiting a long time. Professionals everywhere are feeling the impact of shipping delays, short staff and pricing. Our industry is no exception and efficient workflow has never been more critical.
“Give Me 10” Internship Program [RR 689] – AUDIO 36 Minutes
Audio Link Did you know donating 10 hours a week of your time can make a difference in a student’s life? In this episode Sue Dickson explains a simple internship program coined “Give me 10.” 10 hours a week divided into 5 days. We all can spare that time, especially when it can blossom into…
Hiring Dealership Technicians [THA 247] – VIDEO 44 Minutes
Hiring technicians from dealerships is an untapped talent pool for our industry. Shop owners that interview dealership techs with a job hopper resume will usually get tossed to the side. But maybe those technicians haven’t found their right place to work yet. The challenging environment and culture at dealerships give the independent repair shops the…
Connecting with Employees – Management Tip – VIDEO 2 Minutes
From Shadowing to Apprentice Graduate [RR 688] – AUDIO 19 Minutes
Audio Link We hear over and over again that high school students happen to stumble upon a shadowing field trip in school and realize the automotive industry has endless career opportunities for them. This happened with Bridgette. When are we going to start spreading the word to our local schools instead of sitting on the…
Recruiting Great Talent with Ryan Clo and Virtual Tour of Dubwerx [AW 077]
Jimmy Lea’s Top 7 Proven Marketing Methods [RR 687] – AUDIO 41 Minutes
Audio Link The online realm of marketing can be overwhelming by just thinking about it. How do you successfully market your business online? Stop spending money on methods that don’t produce or may even work against you. You need to measure and manage your marketing for the most significant results possible. I’m in the ASTE…
The Power of a Great Supply Partner Relationship [AW 076] – VIDEO 33 Minutes
Jennifer and Mike Baggett, Pro Automotive Services, Woodriver, IL Have a strong relationship with your supply partner. Do you know the store owner or store manager? Is your supplier helping you in your business?
Anxiety Disorders at Work [THA 246] – AUDIO 50 Minutes
Anxiety: we all know it and we all experience it. If you’re tuning into this episode you’re probably hoping to find a quick fix to handle anxiety. My panel does cover best practices when you’re in an anxious state, but they also dive deeper into what causes anxiety in the first place. The majority of…
We Are Signal Intelligence Specialists [RR 685] – AUDIO 29 Minutes
Trainer Gary Smith loves to diagnose tough challenges. He is going to touch, in this episode, on the importance of computer and mechanical data in finding carbon and deposit fouling when diagnosing driveability concerns. He is also going to talk about a new definition of technicians saying that they are “Signal Intelligence Specialists.” A unique…