Episode 56 – More on Advisor Use of Technology – VIDEO – 18 Minutes – Jeff Cowan
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Episode 51 – Write Up Customers the Right Way – VIDEO – 4 Minutes – Jeff Cowan
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Episode 48 – Sex, Religion, Politics and Service Advisors – VIDEO – Jeff Cowan
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Episode 46 – Customer Pickup of Their Car – Handling it Correctly – Jeff Cowan
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Episode 45 – 5 Biggest Holes in the Advisor Sales Process – VIDEO – Jeff Cowan
Properly Training Advisors / Writers for the Long Term
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How to Turn Price Shoppers Into Customers
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How to Deal with Sales Objections – 5 Steps in 60 seconds
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Episode 34 – How to Survive the Summer if You are a Service Advisor – Jeff Cowan
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