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PODCAST: Service Advisor Role Play #5 [THA 159]
This Town Hall Academy was recorded at AAPEX 19 and includes three different scenarios. Each of my guests gets a chance to be the customer and the service adviser. With me are Jeremy O’Neal from Advisor Fix, Jayson Preston, Parts and Service Advisor Supervisor, Curt’s Service Inc., Oak Park, MI and Todd Zimmerman, from Dynamic…