Parts and Tire related topics
Is that Part Legit or Counterfiet? – VIDEO
Have You Gone “Synthetic Only”? – AUDIO 45 Minutes
How To Efficiently Return Parts – Shop Tip
One of the things I’ve seen working with clients is sometimes there’s not an efficient way of returning parts. I’m going to give you an example. A shop orders steering rack, power steering rack, the cost is $260, and the technician opens up the box and finds the part was damaged through shipping. So the…
Dorman… AUDIO Interview 120 Minutes
Dorman…. Love ‘Em, Hate ‘Em, either way they are a force in our industry! In this episode David and I set down with Lester Kovacs, the Director of Ideation at Dorman. Now let’s be clear, David and I spent the better part of a week attempting to determine the best “way” to have this conversation……
How Fluid Control Improves Operations and the Bottom Line
How Fluid Control Improves Operations and the Bottom Line Think of all the fluids your service shop or dealership orders, stocks and dispenses. It’s a necessary cost — typically thousands in annual investment — to buy bulk fluids that keep vehicles and machines running in top form and customers coming back for regular service. The…
Get a Better ROI with Bulk Fluid Management
Get a Better ROI with Bulk Fluid Management There are more vehicles on the road than ever before, and drivers are keeping their vehicles longer. This has led to a boom in automotive aftermarket services for shops and dealerships. In fact, the global automotive aftermarket industry is forecast to exceed $720 billion in 2020 and…
Selling Parts Profitably in a More Price-Conscious World
Selling Parts Profitably in a More Price-Conscious World Lately I’ve noticed there are a lot more price-sensitive customers. It is so easy to compare prices online, but many comparisons aren’t fair at all! A lot goes into pricing, so these pricing comparisons are often like comparing cherries and watermelons. Many shops in our industry have…
Supplier Loyalty – The Service Professional Perspective
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