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PODCAST: Don’t Get Over-focused on KPI’s. Put the Customer at The Center
At AAPEX 2019 I had the pleasure to interview Ken Christie and Mark Higgins of BM Performance Center at Willaimstown, Victoria, Australia. For those new to the show, Ken is the Chief Financial Officer of the Australian Bank while Mark is the Co-Owner, with Ken of BM Performance Centre and is a BMW Mastertech. Both…
