[tsmithou812]

After reading the comments listed above, I as a technician needs to ask a question here. The shop I work for specializes in Batteries, Starters, Alternators, and wiring problems. We have a 75.00 hr. shop rate. The management uses the P***b*y’s and Au**z**n* as examples why we do 98% of all battery installs for free, Free scanning (using my equipment for diagnostics) and if a job is an hour by Mitchells when we have problems with frozen or difficult reasons why an install doesn’t get done in that hour starts reducing the rate he will charge. I am trying to show him how we are actually losing money when we should be kicking ass in profits. I love the field and don’t want to leave because this company has some real potential.
Any tips and suggestions to help and turn this around?