[timothyonline]

example: Customer approves a estimate which is accurate, the work is done and when payment is due for the vehicle to be picked up, the Shop is given a choice: “here is what I’ll pay you and post a good review, if not I will post a bad review” We take fraud and blackmail as serious crimes yet there is no help from the legal system when reported.

Assuming the customer “[posts] a bad review”, isn’t there an avenue to sue them for libel or slander, citing the signed-and-approved estimate?