[sherco]

 While we accept orders over the phone, we prefer orders online. We know the customer is getting exactly what he wants. An example is on our crimp connectors. What we call a male quick connector, is sometimes called a spade terminal  by others. We consider a spade terminal to be a fork (open end) connector. Different parts of the country have different terminology. When a tech orders online there is a clear picture of the item  so he knows what he is ordering.