Scott Kintop
Forum Replies Created
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Up 55% Best March in 25 years
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I have been open Sat for 25 years (Granted I don’t work many Sat anymore only to fill in for SA vacations)and have recently put some thought to being closed an Sat to give staff some time off. I came to the conclusion that it would make a lot of customers unhappy and we would more than likely loose some. We are in a mostly residential area and most people commute an average of 20 miles to work, so to arrange for a ride would be inconvenient. So instead of closing Sat we will be rotating, 3 master techs each have every 3rd sat off, 1 B tech offered to work every Sat in exchange for Wed off, 3 tire/lube techs will have every 3rd sat off (starting after the busy season!) 3 SA will rotate every 3rd Sat as well. Yes we will have to slightly restructure our scheduling, but I think in the end morale will be better. Don’t forget to consider yours and tech vacations, sick days, and they are used to all of their Sat being open to schedule family and fun time. Make sure you look at all the pros and cons and your staff is on board, because once you start it will be hard to go back! I wish I hadn’t started!
