[mpreston]

A positive, service first attitude is critical. I started in this business four years ago as an assistant service writer with no prior automotive experience except for my own tinkering under the hoods of my cars. I am now the service manager and we have a very loyal customer base with a better than average ARO. I learned the technical things over time. To prioritize qualities to look for…

#1 – Positive, friendly attitude

#2 – Sales skills (easily obtained with some training)

#3 – Professional appearance

#4 – Detail oriented and organized

#5 – Technical Knowledge

Good luck with your search!