Home » Marshall Kelly

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  • Marshall Kelly

    Member
    November 6, 2018 at 4:12 pm in reply to: Shop Management Software – Links, Ratings and Reviews

    So you can retrieve the Vehicle Service History from QuickBooks? I don’t believe you can.. but you can from ShopController. You can also send everything from SC to QB with one click.

  • The software system I recommend is ShopController, as they offer the Signature Capture feature

  • Marshall Kelly

    Member
    October 30, 2018 at 5:05 pm in reply to: Feature # 99 Fantastic Support – Shop Management Software

    Although it’s not listed, but ShopController offers the best, personalized customer service..HANDS DOWN!

     

  • When switching from any SMS to another, do your homework. Know that there is NO perfect SMS. It is a big change no matter which way you look at it. Also check on the ability of importing all your old data into the new system, many times it can be done but sometimes not perfectly.

    When selecting your new SMS find out exactly what kind of training you will get to when starting out. My experience is that many times it is NIL. This makes the transition and future use of the software harder. In addition to the training, find out if they will set up all of the required basics such as categories and canned jobs.

    Reach out to shops using the software you are considering. Get in contact with the software companies to see exactly what they will do and hold them to it. Do they lock you in with a contract or not?

    Any questions? Ask the collective in this forum and others. Best of luck.

    This is true, although it is very important to realize you get out what you put in. ShopController will import your data so you train with your real information. They also don’t hold your data hostage. If your account is current, and you aren’t arrears with payments you can get a copy of your data.