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  • Greg Battles

    Member
    August 28, 2020 at 10:11 am in reply to: Shop Management Software – Links, Ratings and Reviews

    Protractor (less than 6 months) coming from RO Writer.  To date (and we are still digging in) – I’d rate it a 9/10.  SO much better than RO Writer.  Upsides include better support – both during set-up and afterwards.  AMS (who formally worked with RO Writer) does the on-boarding/training and have a very active users group to post questions on Facebook.   Cloud based system – no more crashes or massive shut downs due to main server.  Flexible on how many users AND setting up on any computer/laptop allows for a nice remote feature.  More versatile than RO Writer – biggest downside is the time to learn/get comfortable.  It takes a bit of time – but after a couple of months – it does get easier.