Daniel
Forum Replies Created
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Down 20% from last year.
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In our area they have opened their own auto repair shops (3) They spiff their drivers to poach customers back to their own locations. We are no longer part of their program. Could not see paying to belong to them only to have them actively poach customers. We found out about the poaching from several of our regular customers who also said the drivers put on the hard sell and would become rude if customer declined their advances. So for us, NO AAA.. If a customer says they will have AAA tow in their car, we politely offer to send our tow service and pay for it. And recommend not renewing their membership.
