dianellarson
Forum Replies Created
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@ Joe Valind [joecval]
Owner, Auto Safety Center, West Bend, WI, United States
on 08-18-2011
Are you using customerlink and demandforce?
Yes we use both
How have they worked for you together?
Demandforce works awesome with my appointment program, as we run our
shop like a Dentist office. My clients, & I, love the email reminders
of their upcoming appointments, which many of them made six months in
advance. I also like the reviews that Demandforce generates for us and
the ease of using my clients information on my Demandforce portal
page. I can check upcoming appointments, see who has read their
reminder email and correct any information or correspond w/my clients
effortlessly!
CustomerLink is my go to for new client acquisition. Their SMRT
Program is awesome, telling me what I need to know about which of my
clients are my best clients, and then marketing to clients like
them… CustomerLink is also doing a bang up job of obtaining Customer
Reviews and monitoring my company’s online presence, adding relevant
posts to my Facebook Page and giving me a great review page link from
my website…Then of course they pick up on any of my clients who
missed an appointment…They really watch out for my business when I
don’t have time to…..
How do you use them (who does what?)
See above:) But to sum it up, Yes I use both companies, as each has
different features I need… However the landscape is constantly
changing…. You just need to figure out which company has the best
benefits for your business at this time…or use both!
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1: What brand of wheel alignment equipment do you have now?
John Bean Visualiner
2: How old is it? 16yrs – yikes:)
3: When do you plan to replace it? Wondering if I will?
4: What brand(s) are you considering next time?
Need to take a fresh look, if I decide to replace it, will research
then…….
Why are we asking?