[Mike Bealer]

Caliberautomotive.com

[Mike Bealer]

For me it is all about efficiency, and my techs want to be efficient too; if it is out of the efficiency zone, we say no thank you.

[Mike Bealer]

Thanks!

Yes, during the ebbs and flows of our business chaos ensues the moment it snows for the winter tire “rush” (I am thinking ahead); and again when it is time for the summer tire changeover. Working on pre-scheduling the vehicles that we store their tires, etc.

In the endeavor to reduce how far we are booking during those months; I am also planning on opening a contract position for the time we need additional manpower (which will require additional space, so it gets a bit complicated). This would be the attempt to capture the opportunity when they are looking for our services, instead of them choosing somewhere else to go due to it being too long of a wait for them.

I like the idea of prioritizing them based on their invoice history with us, I will use that. The others we do our best with an a day to day basis.

Thanks again!