Guest Posts
PODCAST: His Calling to Expose the Automotive to High School Students
Giving Back: His Calling to Expose the Automotive to High School Students [RR 563] Audio Link My guest today demonstrates paying it forward. Luke Walker from Columbus, OH shares his 10-year success path from a one-bay shop into a 16 bay, $4M business. Episode Link He credits great people, coaching and a strong culture. A…
Now is the Time To Upgrade Employees – VIDEO Episode 082020 – Jeff Cowan
PODCAST: Apprentice Programs – Growing Your Own Technicians
Do you need a technician? What are you doing about it. There is some great talent available as an outcome of the pandemic; however, it won’t last. Here is another episode on apprenticing. This is a recurring curring theme on the podcast. I will put up a link on the show notes page that displays…
PODCAST: Patrick McHugh – 20 Questions in 30 Minutes [RR 563]
Welcome to the second episode of the new format. You’ll hear from shop owner Patrick McHugh from Bimmer Rescue. He talks about the top three most important needs when opening a shop and his solution to time waste. Episode Link Patrick McHugh also shares his personal views on business and family. During the start of…
The Enemy Within (Shop Management)
The Enemy Within We are spending a lot of time discussing within the industry this challenging time with COVID-19. Fear is running rampant. The industry is spending a lot of time on what we need to do and what we need not do. These discussions recently reignited a thought I’ve had for some time. The…
The Best Way to Train Your Advisors – VIDEO Episode 081420 – Jeff Cowan
PODCAST: Decade the Seventies: Talking Auto Repair – THA 184 – VIDEO 60 Minutes
What was auto repair like in the decade of the seventies? In order to make this panel work, I needed to find aftermarket leaders that are still active in the industry and who were in the trenches in the seventies. I found them. And what you are going to hear is an incredible journey from…
Technician Recruiting Tip – 3X3 AM-WIIFM
A Valuable Lesson from COVID-19
Although COVID-19 has brought our industry plenty of challenges, it has also taught us a valuable lesson. Many of us have seen a drop in our car counts, but have simultaneously witnessed an increase in our AROs and happier customers. These slower days give us the opportunity to spend more time with each and every…