It Can Pay to be the Slowest Guy in the Room – VIDEO Episode 102920 – Jeff Cowan
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Read articlehttps://youtu.be/1kQoyy_OwxA Audio LinkYou are about to embark on a brainstorming session with three of our aftermarket’s excellent business coaches that have a strong leaning toward people and culture. As you’ve learned throughout the last 194 episodes picking a panel and…
Read articleWelcome to another episode of 20 Questions in 30 Minutes. This format offers a quick, in-depth and on-point conversation like no other. You’ll hear from shop owner Dave Kusa from Autotrend Diagnostics, San Francisco, CA.Episode LinkHe talks about the impact…
Read articleFirst off, we encourage you to add a professional bookkeeper to your team. However, sometimes that's just not an option so here are some tips and a sample checklist should you decide to "Do Bookkeeping Yourself".The goal of this post…
Read articleAUTO REPAIR SHOPS & “THE BOTTOM FEEDER” CUSTOMER I have the opportunity to speak with auto repair shop owners across the country about how direct mail can play an important role in their shop’s multi-channel marketing strategy. One statement…
Read articlehttps://youtu.be/1Jwgx-tmrDk Welcome to another trip down memory lane and a flashback to the decade of the 1980s. My guests recall that the new tech that came out in the decade was learned through trial by fire and carburetors could be…
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Hiring is a complex process, and right now in the auto repair industry everyone is focused on it. Every owner or hiring manager wants to do an exceptional job finding and hiring the right techs so that they will be…
Read articleIn your circles do you find that the discussion is trending toward finding top talent? All aspects from networking, writing great ads, improving hiring systems and improving your business culture is credited to finding and keeping top talent.How much success…
Read articleMoving the goalposts is a sports metaphor that means to change how a goal can be scored while the game is still in progress to give one side an advantage or disadvantage. Vehicle manufacturers are seeking to move the goalposts placing…
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