Phone Call Answering Tip – A Great one! – VIDEO 1 Minute
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Read articlehttps://player.captivate.fm/episode/c4be87ce-c2b8-4c8d-a4b1-083c43aab495Establishing a connection with your customers and being able to keep them coming back is always a challenge for the automotive industry. How do you build loyalty and ensure customers are educated properly? In this episode, Brittany Schindler answers that…
Read articleI remember the excitement of a Christmas long ago, when my sister was home for the holidays for the first time in several years. She had married an U.S. Army man and had been traveling all around the country. Prior to…
Read articlehttps://player.captivate.fm/episode/b4163ff0-5f9e-481c-a48f-6a265d57e158We all know growing pains happen when expanding your business to more locations. It’s tough, necessary, and normal. But wouldn’t it be nice to skip some of the known challenges? Consider this episode your “How to Scale” road map if…
Read articlehttps://youtu.be/XAAw-wkrPQQ Guest host, Tina Erickson, Ken’s Auto Service, Aurora CO. Tina talks about the equity in your brand. Why would you change it and what would be the ramifications. We also get a virtual tour of her shop a former…
Read articlehttps://youtu.be/0slRlJZ_sQY My panel dives into a role play like we’ve never done before. Chad Jacks and Ethan Smith swap their roles interacting as a service advisor answering a phone call from a customer. They play an average service advisor and…
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Read articlehttps://player.captivate.fm/episode/455816db-ac2f-4f62-8e41-084ed70c484fToo many business owners are silently struggling and think they are the only ones. Or maybe they do want to elevate their business to the next level but have been stuck in the day to day…that leads to month to…
Read articlehttps://youtu.be/ewNr3KitpwM Guest host, Fred Gestwicki Jr from Fix-It with Fred, Canton, OH speaks on price shoppers. How to handle the call, why do they ask for a price and how to convert them to customers.
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