https://youtu.be/1wHe-oW0bK0 Guest host and shop tour with Becki McGinnis as she discusses why "letting go" is essential if you want your business to grow. Your employees take care of your customers and as an owner, you take care of your…
Read article
Audio LinkAAPEX 2021 went off without a hitch, despite the constant changes in regulations and mandates as it related to COVID. I was there and now get a behind-the-scenes glimpse of what it took to successfully launch AAPEX, plus, an…
Read article
Most days, I field a wide variety of questions from people in the automotive business. Recently, there have been three questions on people’s minds:1. How do I know if I am over selling my customers?2. How do I know if I…
Read article
Audio LinkEvery year the month of November sparks the feeling of gratitude. Some of you might even share what you’re grateful for at the dinner table on Thanksgiving. But are you truly grateful for the rest of the year? Or…
Read article
Audio LinkOpening an additional location is hard work and can be challenging with twists and turns before the grand opening even happens. Learn from three shop owners who have multiple locations and their strategy to drive business to their new…
Read article
https://youtu.be/F25oweGYjZs Guest Host and Shop Tour with Justin Fricke, CarTime Auto Center, Dundas, MN. How do you get students involved in the automotive industry? What piques their interests? What are your first steps as a shop owner to start engaging…
Read article
Audio LinkDid you know ASCCA (Automotive Service Councils of California) the great California association also has an educational foundation? The purpose is to raise funds to support and encourage technical training and education for the automotive industry. Did you also…
Read article
https://vimeo.com/642483164
Read article
Common Service MythsThere are a few myths out there that simply will not die. The reason they won’t die is because these myths are used as excuses by those who do not want to work, and instead want to cruise…
Read article
Audio LinkAfter the overwhelming response to our first Supply Chain episode, I decided to follow up with Part 2 while at AAPEX 2021. Every day seems like there is a new challenge or problem to overcome. The squeeze of supply…
Read article