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Site Administrator posted a new post
9 years ago

Setting Your Auto Repair Shop’s 2017 Goals

Setting Your Auto Repair Shop’s 2017 Goals When it comes to setting your long-term goals, you need to make sure that they all align with your core beliefs and that they are challenging enough to inspire you. As the leader…

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AMN Admin posted a new post
9 years ago

Knowing Your Workers: the Millennials

If your organization has or is looking to attract Millennial workers, it’s important to keep their communication style, their values, and what motivates them in mind so that you can both tailor a rewards system that works and minimize conflict…

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Site Administrator posted a new post
9 years ago

The True Essence of Selling for Service Advisors

The True Essence of SellingIn a world where service advisors don’t want to be considered salespeople, we need to search our souls. Why is it that “selling” has become a dirty word? Why is it that we cringe at the…

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Site Administrator posted a new post
9 years ago

Automotive Repair Business Year End Check Up

At the end of the year and before the start of a new business year businesses take stock of where they stand and make plans for the upcoming year. At this point it’s a good time to revisit some existing…

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AMN Admin posted a new post
9 years ago

Knowing Your Workers: Baby Boomer/Generation X Worker Dynamics

Since most manager/employee conflicts center around expectations of work performance, scheduling, creating rewards, and styles of communication, it’s easy to see that understanding what will make workers in the Baby Boomer and Generation X generations work harder or more efficiently…

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AMN Admin posted a new post
10 years ago

Knowing Your Workers: Generation X

The oldest members of the generation that follows the Baby Boomers are now in their fifties, which means Generation X makes up your seasoned workers and your current or upcoming managers.

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Site Administrator posted a new post
10 years ago

The Business Culture at Your Shop

  The values and practices shared by the members of an organization are referred to as organizational culture. In a small business the culture is largely determined by the owner. A clear mission and value proposition are the foundation of…

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