Customer Waiting Area Tips1. When first-time customers approach your facility they’ll typically be anxious, so anything you can do to reduce their anxiety will help them be more receptive to your recommendations. On your entry doors, or in a prominent…
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Is one reason for the tech shortage in today’s auto repair industry the new epidemic of drug use by Americans?
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Social Media Marketing for Automotive Repair Social media has become a widely used venue for people to send and receive information. This use of the Internet allows communication with large audiences. Consequently the use of social media for business marketing…
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What Humble Beginning Did You Have When You Started in Your Shop?Kate Jonasee from K-Tech and Pauline’s Auto worked her way across the country after graduating from automotive technology college in upstate New York. She persisted through every opportunity to…
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For many more guest videos and articles: https://www.automotivemanagementnetwork.com/forums/topic-tag/guestarticle/#autoshopmanagement
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Many auto techs argue that there are many qualified and hardworking techs in the field, the problem is that owners do not want to compensate them fairly for their time and skill.
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Selling At Car DeliveryIf you want to generate more repeat business, then there are a number of things you will need to do. You’ll need to deliver an extraordinary value, exceed your customers’ expectations at every touch point, and stay…
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For more on quality:https://www.automotivemanagementnetwork.com/forums/topic/survey-quality-control-how-is-it-handled-at-your-shop/ #autoshopqualitycontrol
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A Shop Owner’s Guide to Staying Ahead of the CompetitionNot long ago it was easy to beat your competitors. All that you needed was more equipment, a healthy advertising budget and the ability to fix cars right the first time.…
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Building an Automotive Repair Social Media Platform Today social media is a necessary part of marketing for any business. There are dozens of different social media platforms available and they vary slightly in their focus and methods. But their main…
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