Posts and Activity

A Shop Owner’s Checklist for Creating Team SpiritRegardless of whether you have one or twenty employees, your productivity and profits will both go up if all your employees work together as a team. If you feel that’s not the case…

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Carm Capriotto posted a new post

9 years ago

Why Great Quality Controls Matters for Customer Retention and Shop Reputation.

A top lesson from three aftermarket colleagues who understand the value and need for a great quality control process. They leave no doubt why you need to adopt and improve your quality controls. LISTEN HERE.A tough love discussion that covers…

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Site Administrator posted a new post

9 years ago

Selling Parts Profitably in a More Price-Conscious World

Selling Parts Profitably in a More Price-Conscious WorldLately I’ve noticed there are a lot more price-sensitive customers. It is so easy to compare prices online, but many comparisons aren’t fair at all! A lot goes into pricing, so these pricing…

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SOPs and Checklists

Complimentary Inspections – Always Perform First Parts Arrival and Reception – Handling Promptly Business Cards Policy and Procedure See all

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