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Site Administrator posted a new post

8 years ago

Episode 24 – Paying Attention to the Details – Jeff Cowan

https://www.youtube.com/watch?v=UhDgxsKgEtg&feature=youtu.be #serviceadvisortraining

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Site Administrator posted a new post

8 years ago

Your Leadership Style – Transformational, Servant, Situational

A Look at Leadership Styles One of the primary functions of management in automotive repair is to lead. And there are many different leadership styles that can be assumed by an auto repair shop owner or manager. Often in these…

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Site Administrator posted a new post

8 years ago

The Silent Killer of Auto Repair Shops

The Silent Killer of Auto Repair ShopsOver the years I have had the pleasure of watching hundreds of shop owners go to the top, and truly become industry leaders. I have also seen thousands of shop owners that struggle from…

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Carm Capriotto posted a new post

8 years ago

Philanthropy on Steroids: CarFest – An Industry Image Game Changer

Mark Colaw has owned Seymour’s Garage since 1985. This episode is about Mark Colaw’s passion: Carfest. This is, by far, the most comprehensive philanthropic event I’ve ever had the pleasure to cover as a podcaster. This event goes miles and…

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Carm Capriotto posted a new post

8 years ago

The Dreaded Come Back: The Keys To Prevention.

https://youtu.be/cxRbFAY9PR8 Comeback prevention starts at the front door. It is all about communication. Writing enough information to the technician the better he/she can handle the diagnosis. LISTEN HERE.Comeback prevention starts at the front door. It is all about communication. Writing…

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Carm Capriotto posted a new post

8 years ago

The Rule of Holes: Know When To Stop Digging. Episode 61

https://youtu.be/ljN4Z5WGjEg Knowing your break-even point -- the point at which total cost and total revenue are equal is important to running a business. It is not just good enough to reach your daily break even, you must exceed it if you…

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Site Administrator posted a new post

8 years ago