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Site Administrator posted a new post
7 years ago

Discovering Lost Sales – Checklist

Discovering Lost Sales - ChecklistIf your shop’s not generating the sales you need, you may very well need more customers, but before you start pumping more of your hard-earned money into your advertising campaigns, you may want to take advantage…

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Carm Capriotto posted a new post
7 years ago

PODCAST: Catering to the Millennial Customer

https://youtu.be/HzpM2aBX0uQ  We are talking with three millennial aftermarket successors, they are each involved in the family service business. The panel: Lauren Anderson, Victory Auto Service & Glass Minneapolis, MN, Jacquie Hower, from Zimmerman's Automotive, Mechanicsburg, PA, and Carley Paiva, Elite…

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Carm Capriotto posted a new post
7 years ago

PODCAST: Turn Phone Price Shoppers into Customers

https://youtu.be/YtYUjue_Pi8 We bring light to the service adviser/manager position as the toughest job in the company. It is very possible that your caller may not be looking for a price because they don’t know what else to ask. We talk…

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