AJ Nealey from Nealey’s Auto Service in Edgewater, MD shares a bit of his legacy as a racer but concentrated on the transformation he made from a one bay shop at home to a 9 bay facility. This is a…
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In an earlier blog we discussed ways to make your auto repair shop waiting room more comfortable. Many of our readers have submitted pictures of their waiting rooms to show other members of the Automotive Management Network the improvements they’ve…
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https://www.youtube.com/watch?v=qjOrLs4Qfg8 OK Let’s Talk HR and Professional Employer Organizations (PEO). The Academy team includes Kevin & Lisa Eckler, Foreign Car Specialists, Poughkeepsie, and PEO specialists; Jim Belliveau, from Acadia HR and Greg Bauer, from ESC Employer Services. Episode Link HERE.…
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Thinking of Dropping Your Shop’s Prices?Whenever a customer tells you they can’t afford to do the repairs, and they ask you if you can help them out “this one time’”, you need to give careful thought before you lower your…
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https://youtu.be/QK07K4t0QtQ The Academy panel will go over a 5 step process and go above and beyond by sharing their personal experiences. Listen to the podcast HERE.So you got a "NEGATIVE" Review now what? Here is a 5 step process we…
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https://www.youtube.com/watch?v=66S4BFIRaow&feature=youtu.be&utm_source=ONTRAPORT-email-broadcast&utm_medium=ONTRAPORT-email-broadcast&utm_term=Email+Blasts&utm_content=Write+Service+Podcast-Episode+59&utm_campaign=02142019 #servicewritertraining
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Ideas about smoking have changed dramatically in the past decades, so the feedback AMN has received may also help other owners and managers to deal with issues related to smoking, vaping, and marijuana use at work.
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https://youtu.be/3EmyA-xEB1g
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Five Challenges of Choosing a Service Shop FloorShop owners and service managers have enough to do; the shop floor should be the last of their worries. The right floor covering can make a big impact on safety, efficiency and the…
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Barry reviews and shows the principles of the book by Chris Voss and Tahl Raz called “Never split the difference - Negotiating As If Your Life Depended On It”.Barry covers the premise of the book that builds a foundation for…
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