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Results: 101

How to Pay Your SA – Service Advisor VIDEO

That First Day at Your Shop – VIDEO

Guidelines for Employee Raises

Think twice before you start giving auto shop employee raises based on tenure alone… Before you start giving raises to your auto shop employees based on tenure alone, consider this: outside of raises that are based on an increase in the cost of living, all raises should be commensurate to the productivity of the employee.…

How Many Billed Hours? – VIDEO

Salary or Flat Rate – VIDEO

Without better pay, techs will be leaving for other industries

Lately, industry “experts” are justifiably focused on the crescendo of the long overdue overhaul of attracting young people to auto and collision recruitment with training programs. However, I have not seen as much of a feverish discussion to save the precious techs we currently have. In my opinion, to understand what is happening today, use…

The Shortage of Technicians is Not a Problem

As we all know, since the inception of our industry shop owners have complained about the ever-increasing shortage of qualified technicians. Yet what I find most interesting is that they seem to overlook one key factor: personal responsibility. I have always felt it is foolish for business owners to operate under the illusion that someone…

Dispelling Conspiracies of Recruiting and Retention

I know, this workforce is crazier than Crypto and nuttier than a Snickers Bar. It is harder to figure out than a NFT or SPAC. We all want to just take the Facebook goggles off to get out of this labor force METAVERSE. And I take no prisoners here. This article is designed to move…

Technician Incentive Pay Ideas – VIDEO

Surviving the Loss of 3 Technicians in 3 Weeks – VIDEO