__X___ We wash all customer cars
_____ We wash some customer cars. Please explain which ones and why those particular cars:
______ We do not wash customer cars
If you do wash any customer cars:
___X___ We wash them on site
______ We take them to a car wash off…[Read more]
“Also ensured him that if we found anything related we take care of it.”
In the name of customer satisfaction, replace it. Make the process as painless as posible for the customer. In the future do a better job to CYA! It sucks when jobs go south but it comes with the territory.
Does your shop have a tire changer?
If yes, what brand? ________Hofmann 1675____________
Does your shop have a wheel balancer?
If yes, what brand? ____Hofmann_Geodyna_Optima______________