A recent example: I was visiting a shop, while a technician was doing an inspection, and I noticed he had just marked a battery as “good”. I look around him and see that the battery is just caked with sulfate fuzz. The battery also looks quite old.
“Why did you call that good?” I asked, politely.
“It passed the test,” said the tech…[Read more]
“I have been doing a lot of research into alternatives to the tried and true RDI method of pricing transmissions. What I was researching was the concept of having transmissions with up-front pricing, which would be the price to install a reman transmission. To take it a step further, change the shop’s website to where visitors could look up the p…[Read more]