beckywitt replied to the topic Tip #195 Customer Lounge Done Right – Free Sample Tip in the forum Shop Design & Efficiency 9 months, 3 weeks ago
Bonus point #6–it is separate and alone from the front desk. This makes it quiet and serene for those who wait. They don’t have to listen to potentially difficult phone calls or customers. In addition, customers don’t have to be concerned about sharing information in front of strangers. You may not get all the information you need if prying e…[Read more]
beckywitt replied to the topic Who is this Secret Santa for Independent Auto Repair Shops? in the forum Everything Else 10 months ago
So, if they brought in Wesson oil, would you install that in their engine?