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More than 300 checklists, forms, procedures, and policies for managing your shop. Instead of starting from scratch with something you want to create, start with one of these documents and fine-tune it to your liking – a huge time saver. We add new material regularly.

Editing SOP and Checklist’s Directions

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How Soon Can I Bring in my Car

Category
Service Advisors & Writers

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Communication between Shop Staff Policy

Category
Management

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Instructions Drawing on a Photo on an RO or Inspection

Category
Technicians

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Waiting for Service – Customer Questions and Answers

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Service Advisors & Writers

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Timing Belt Failure – Interference Engine

Category
Technicians

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New Equipment Arrival Procedure Checklist

Category
Shop

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Canned Job Kits Labor Text – Air Conditioning and Heating

Category
Canned Job Kits

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Canned Job Kits Labor Text – Cooling System

Category
Canned Job Kits

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Canned Job Kits Labor Text – Steering and Suspension

Category
Canned Job Kits

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Canned Job Kits Labor Text – Brakes

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Canned Job Kits

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Inspection Photos Procedure

Category
Technicians

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Mileage Verification Procedure for Used Engines, Transmissions, and Other Major Used Parts

Category
Parts and Inventory Control

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Parts Ordering Procedure – Getting All The Parts The First Time

Category
Parts and Inventory Control

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Recheck (Comeback) Tracking Sheet Headings

Category
Management

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Service Advisor “Toolbox” Checklist

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Service Advisors & Writers

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Diagnostic Code Recording Procedure

Category
Technicians

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Noise (Hum, Whine, Growl, Whir When Driving) Testing Ride With Customer

Category
RO & Invoice Checklists

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Parts Ordering for the Fastest Arrival

Category
Parts and Inventory Control

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Labor Claim RO and Invoice Procedure

Category
Service Advisors & Writers

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Parts – Checking if They Are Correct for The Job

Category
Technicians

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Service Advisor performance report card

Category
Service Advisors & Writers

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Fluid Levels – Adding, refilling, topping off

Category
Technicians

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Automotive Technician Performance Report Card

Category
Technicians

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Time Clocking Quiz for Technicians

Category
Technicians

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Key Handling Procedure

Category
Management

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