In this blog we discuss extrinsic vs. intrinsic rewards and why employers, job recruiters, and employees are focusing on the intrinsic rewards jobs have - especially Millennial workers.
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15 Tips to Get an Edge on Your CompetitionSee attachmentProvided courtesy of ASA Automotive Service Association www.ASAshop.org asainfo@asashop.org 817-514-2900For more on customer service click here.#autoshopmanagementtips
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Vibration Diagnosis - Questioning The Customer FormPlease see attached – Provided courtesy of:Kelly Bennett – Kelly The Coach kelly@kellythecoach.com https://serviceadvisornetwork.com/For more on interviewing customers click here.#autoshopvibrationdiagnosis
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Your Warranty - A key to your successIf you want to build a successful auto repair business, you will need to strongly consider the length of the warranties you offer.First of all, you need to know your failure rate. The…
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https://www.youtube.com/watch?v=T7s6NNrS9JE&feature=youtu.be
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Chris Cloutier and I had a great conversation, passionate at times, on entrepreneurialism. Chris is a serial entrepreneur and has some wise words and experience at it. We talk bootstrapping, cash is king, the struggle, trusting your gut, leadership and…
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No question that knowing the value of your Profit and Loss Statement helps you grow a strong, viable and profitable company. Many shop owners have not gotten intimate enough with the value of their financial statements. LISTEN HERE.The episode with…
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https://www.youtube.com/watch?v=bs7BzyNAU-U&feature=youtu.be
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https://youtu.be/pdilqN541g8 Facebook announced sweeping changes in early 2018. Our Academy panel provides great advice on becoming 2018 ‘Social Savvy’ and improving and changing your social media strategy. LISTEN HERE.Key talking points: You are your brand, your brand is you. Build…
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It’s hard to predict all the ripples that self-driving cars will create. However, if you’re an auto tech who is uncomfortable with technology or change, you might want to consider a career change.
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