The Small Business Challenges of a Growing Economy According to most indicators the United States economy is growing at a pace not seen in years. Economic expansion is a positive circumstance and will support business success. However it can present…
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https://youtu.be/TQaiFy9x49Y This Town Hall Academy summit features Keith Williamson, owner of Williamson’s Repair and Tire in Bondurant, IA, John Long partner in Schertz Auto Service in Schertz, TX, and Keith Katz, owner of Quality Service Center in York, PA.The panel…
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The Cost of Customer ComplaintsWhen it comes to customer complaints, most shop owners are aware that there’s some economic price they’ll ultimately have to pay for the complaint, but will typically have no idea how much each complaint actually costs.…
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There are a number of reasons to avoid employing, and especially favoring, family members in your business. In this blog piece we will go through the dangers of nepotism.
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The Million Dollar Phone CallsFrom the time your advisors first pick up the phone, all the way through your service recommendations, there is one thing that is happening over and over again: The sales process.Putting first things first, every new…
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