Keeping customers satisfied is what most businesses strive for and it is what keeps them coming back. Listen to the story of customer service from Jonnie Wright. Jonnie owns The Buyosphere. Jonnie and I get into a very deep conversation on customer service, generations, the future of phone skills, secret shopping, and reviews.
Later in the episode, you will learn that the most important customer becomes the one you work alongside. Great concept. This is a full flowing jammed packed episode that will fly by. Become an important customer!
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