Current Survey and Results of All Past Surveys

Labor Rate Multipliers

Direct Mail

Parts Recommendations

Technician Incentive Pay

Trade Association Membership Cost

Advertising Costs

Tool Purchases

Survey on Smoking Policy at Your Shop

Sales 2018 vs. the Previous Year at Your Shop

Employee Christmas Gifts

Parts Supplier Relationship

Owner Hours Spent at Shop

Taxes in Quotes and Estimates

Shop Management Software – Cloud vs. Non-Cloud

Auto Technician Minimum Produced Hours

Number of Hours Technicians are at Work at Your Shop

Auto Technician Number of Hours at Work at Your Shop?

Service Advisor / Writer Annual Pay

Labor Rates

ASE Certification at Your Shop

Labor Time Guides

Auto Technician Side Work

Auto Technician Tool Allowance at Your Shop

Test Drives with Customers

Extended Warranty Job Administrative Fees

Expenses

Retirement (401k, Simple IRA etc.) Contribution Employee Benefit at Your Shop

Inspections (DVI) – Which One are You Using

Marketing and Advertising Auto Repair

Auto Technician Pay Systems

Equipment, Tools, Furnishings, Technology Spending

Customer Transportation at Your Shop

Paid Vacation at Your Shop

Estimates / Quotes Requested by Phone or Email

Shop Management Software Cost

Auto Technician Productivity

Auto Technician Average Hours Per R.O.

Auto Technician Weekly Tool Spending

Hours of Operation During the Holidays

Health Insurance Average Spending for Your Employees

Auto Technician Reasons to Change Jobs

Equipment – IT Resources at Your Shop

Questions for TECHS ONLY

What are the Most Common Reasons for Techs to be Fired at Your Shop?

Labor Rate Increase or Decrease

Auto Technician Top Complaints

Customers Trusting Your Shop

Equipment and Tool Purchases – Shop or Technician?

Sales Average Per Production Employee

Parts Supplied by Customers